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Error | Protect Mode 4 on K.2 Series loudspeakers
MessageTHE MESSAGE: “PROTECT MODE 4” | “POSSIBLE SPEAKER DAMAGE DETECTED.” | “NEXT”CausesThe PROTECT MODE 4 message can appear during operation. This indicates that the firmware has detected a...
View ArticleTroubleshooting | K.2 Loudspeaker Does Not Pass Audio
ProblemUnit indicates it has power and is turned on (LED lights on, LCD display on) but no audio passes. Solution | WorkaroundVerify the following: The unit is turned on (Power LED and LCD display both...
View ArticleTroubleshooting | TouchMix 8/16 will not turn on
Affected ProductsHardware Model/SeriesTouchMix 8/16Software ProblemTouchMix 8/16 will not turn on and may experience the following symptoms:TouchMix LCD and LEDs do not illuminate when power is applied...
View ArticleTip | DJ's and Mobile Entertainers K.2 Series Loudspeaker Application Guide.
AdviceThe QSC K.2 DJ/Mobile Entertainment Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for DJ's and Mobile...
View ArticleFAQ | I'm concerned about tampering and security. Can I apply lockout...
AnswerYes, both the mixer and the app will feature multiple levels of lockout security.
View ArticleFAQ | How can I check the warranty status of a QSC Audio product?
AnswerContact QSC customer care with the product's serial number to verify the warranty status.
View ArticleFAQ | Can TouchMix series mixers integrate directly with Q-SYS?
AnswerNo. Other than analog audio connections, direct control of a TouchMix mixer from Q-SYS (and vice versa) is not possible.
View ArticleFAQ | Will the USB Wi-Fi Adapter supplied with a TouchMix-8 or TouchMix-16...
AnswerTwo adapters have been supplied with TouchMix-8 and 16. One of these will work with the TouchMix-30 Pro. The supported adapter is marked with the letter "N". It is available here.
View ArticleFAQ | What Wi-Fi router should I use with TouchMix?
AnswerWe have successfully used a wide range of external Wi-Fi routers from different manufactures including Apple, Cisco, Linksys, and Netgear. Unfortunately, QSC is unable to supply specific...
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How To | Set up a GX Series amplifier for sub and tops.
ProcedureThe GX Series has a unique, built-in crossover feature. By using the channel 1 input and flipping the Crossover switch to the crossover position, the amplifier outputs a lower than 100Hz...
View ArticleSound Advice | Setting up a stage: Running power
Today's LessonThe first step to getting a stage setup is to find where the available power outlets are in the room and run power drops to the stage. You’ll need power available for your main PA...
View ArticleFAQ | Do the RMXa Series amplifiers have Universal Power Supplies?
AnswerRMXa Series amplifiers do not have Universal Power Supplies.These units must be ordered and configured for the region they will be used in.Example: North America 120v , United Kingdom 230v, Japan...
View ArticleHow To | Run GX amp in parallel.
ProcedureYou would need to use external cables or mixer to split your audio signal and run your GX amp in parallel. The type of connection is based upon the output of your audio source, but a "Y" cable...
View ArticleSound Advice | How to avoid comb filtering part 3: Reflections
Today's LessonThere are two ways comb filtering is created in a physical space with a sound system. The first is by what is called reflections. Any time a sound is produced, it radiates from the source...
View ArticleSound Advice | How to multitrack record multiple bands using TouchMix
Today's LessonHere's how to easily multi-track a multiband event using the TouchMix.Plug in a hard drive.Format to Fat 32 Create different recording sessions.One for each bandArm all of your channels...
View ArticleHow To | Send a mono signal to both inputs of a GXD amplifier.
ProcedureIf you want to send a mono signal to both channels of a GXD amplifier, you need to send the mono signal into the XLR input of channel 1, then use the 1/4 inch input of channel 1 to jump the...
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How To | Removing the amplifier module from K, KW, and KLA loudspeakers for...
ProcedureIntroductionThis guide provides the step-by-step instructions to remove the amplifier module from K, KW, and KLA series loudspeakers for service, repair, or replacement. The amplifier module,...
View ArticleFAQ | Where can I find warranty information about QSC products?
AnswerInformation regarding QSC product warranties can be found in ourWarranty Statement page. If you have questions or concerns regarding the warranty information, please Create a Case or contact our...
View ArticleFAQ | What is the range of the USB Wi-Fi Adapter included with the TouchMix-8...
AnswerApproximately 50 to 75 ft. (15 to 22 m) but range and connection reliability can be greatly reduced by obstructions, position of the devices and interference from other radio frequency energy.
View ArticleFAQ | Is it possible to mix a multi-track recording from a USB Drive on the...
AnswerYes, it is possible to source the audio from the connected USB drive that has the TouchMix-30 Multi-Track session and then feed the Main Mix bus back to the DAW to capture the mix. Audio tracks...
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