Affected Products
| Hardware Model/Series | k.2 Series Loudspeaker |
| Software | All |
Problem
The loudspeaker passes audio, but after some time the sound becomes distorted.
Solution | Workaround
Verify the following:
- The loudspeaker is driven by a clean, full-range audio signal. If another loudspeaker is available, use it to check the audio signal.
- Reset the suspect loudspeaker to factory default settings by navigating to Settings > Factory Reset.
Does the problem still exist?
No
You could have a defective audio source upstream from the loudspeaker. Check the entire audio path to the loudspeaker.