Tip | QSC's E Series Loudspeakers Application Guide.
AdviceThe E Series Loudspeakers Application Guide features a wealth of information on the model lineup, wiring connections, system set up diagrams. In addition to the link below, it can also be found...
View ArticleFAQ | Do you have any instructions or guides for using my TouchMix-30 Pro for...
AnswerYes, below is a link to the TouchMix-30 Pro Control Room Monitoring tech note. It contains step by step instructions of how to setup and implement just that very...
View ArticleHow To | Ensure the files are aligned properly after importing audio files...
ProcedureApplication Guide > TouchMix > DAW Utility > Track AlignmentGenerally when there is only one audio file per track, the alignment in the DAW is straightforward. The user will need to...
View ArticleFAQ | Are the "CK" Series speakers the same as the KW or K Series of...
AnswerNo. The DSP programming within the amp module is different between all the series.
View ArticleFAQ | What is the purpose of the infrared (IR) transmitter/receiver on the...
AnswerThe IR transmitter/receiver provides a communication link between members of an array whether or not an Ethernet connection is used. This enables QSC AWARE™ to determine the number of...
View ArticleFAQ | The TouchMix DAW utility won’t export one or more of my tracks into the...
Answer You’re a Mac person, aren’t you? A likely cause is that a period was used in the name of the audio track that’s causing the problem. Let’s say you named a track “Vocals.Buffy”. The DAW utility...
View ArticleHow To | Setup the TouchMix TM-30 DAW Connection for MAC.
ProcedureBelow are steps to take for setting up the TM-30 to work as a DAW interface with a Mac computer.Please make sure to have a USB cable terminated with USB Type A on one end and USB Type B on the...
View ArticleFAQ | Is the TouchMix network compatible (Q-SYS, Dante, AVB, etc.) or...
AnswerNo, the Touchmix Series was developed to be a portable, stand-alone system, not a network mixer.
View ArticleFAQ | Can I use the Touchmix as an audio interface?
AnswerThe TouchMix-30 Pro features a built-in USB audio interface, so its USB can connect directly to a Mac or Windows computer for multitrack recording with a digital audio workstation (DAW).The...
View ArticleUpdate | Impact to User Data when updating L Class loudspeaker firmware
Affected ProductsHardware Model/SeriesL Class - LA108, LA112 Active Line Array LoudspeakersSoftwareSysNavPrevious: 1.1.0026 - NEW: 1.2.0048L Class firmware Previous: 1.1.0033 - NEW: 1.1.0068Important...
View ArticleFAQ | Do the RMXa Series amplifiers have Universal Power Supplies?
AnswerRMXa Series amplifiers do not have Universal Power Supplies.These units must be ordered and configured for the region they will be used in.Example: North America 120v , United Kingdom 230v, Japan...
View ArticleFAQ | What is Ar-Q™ Array Equalization?
AnswerAs the size and total vertical coverage of an array is altered, the resulting change in low frequency (LF) energy output is not the same as the change in high-frequency (HF) output. In order to...
View ArticleFAQ | Does the TouchMix series use log taper or linear taper pots?
AnswerThe answer depends on the model:The TouchMix-16 uses log taper pots.The newer TouchMix-8 and TouchMix-30 Pro use linear taper pots. This decision was based on listening to TouchMix-16 customer...
View ArticleFAQ | Is the K.2 Series really more powerful than the legacy K models?
AnswerYes. The K.2 Series utilizes a new amplifier system that offers nearly double the power to the LF driver than did legacy K Series, while utilizing a smaller, more appropriately sized amplifier...
View ArticleUpdate | TouchMix-30 iOS App 3.0.22 Update Procedure
Important InformationThis is a guide to assist in the transition from TouchMix-30 Pro iOS App 3.0.19 to 3.0.22.RequirementsRecommended TouchMix-30 Pro Firmware: 3.0.12462Recommended iPad Device...
View ArticleTroubleshooting | K.2 Loudspeaker Produces Distorted Sound
Affected ProductsHardware Model/Seriesk.2 Series Loudspeaker SoftwareAll ProblemThe loudspeaker passes audio, but after some time the sound becomes distorted.Solution | WorkaroundVerify the...
View ArticleFAQ | Can TouchMix series mixers integrate directly with Q-SYS?
AnswerNo. Other than analog audio connections, direct control of a TouchMix mixer from Q-SYS (and vice versa) is not possible.
View ArticleTroubleshooting | K.2 Loudspeaker - Input connector lock
ProblemUnable to release the XLR audio cable from the input jack.Solution | WorkaroundFirmly press down the release mechanism on the input your cable is plugged into. Is the cable still stuck?YesThe...
View ArticleFAQ | Does TouchMix record the dynamics/eq/fx?
AnswerTouchMix mixers record at the gain stage (trim pots) of the mixer. This means that it prints the direct signal from the pre-amp/line inputs of the mixer.
View ArticleTip | Rental/Production Market Using K.2 Series Loudspeakers Application Guide.
AdviceThe QSC K.2 Rental/Production Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for use in the...
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