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How To | Recovering TouchMix recording files with Adobe Audition
ProcedureBackgroundThere are situations when recorded .wav audio files from the TouchMix mixer to a USB drive may have corrupt or missing header information due to power interruptions to the mixer...
View ArticleFAQ | Can you paint E Series loudspeakers?
AnswerYes, the cabinet and grille of E Series loudspeaker can be painted.NoteThe grille foam will need to be removed or covered before paining. QSC does not sell the foam insert separate from the...
View ArticleTroubleshooting | L Class showing a black screen on the Rear User Interface...
Affected ProductsHardware Model/SeriesL Class - LA108, LA112 Active Line Array LoudspeakersSoftwareFirmware 1.1.0033ProblemIn very rare circumstances, when powering up the LA108 or LA112 loudspeakers,...
View ArticleError / Status | TouchMix Error 1234 - Can't connect to IP Address
Affected ProductsHardware Model/SeriesTouchMix SeriesSoftware MessageError 1234 - Can't connect to IP address shows on TouchMix.DefinitionError 1234 will populate if there is an issue with the mixer...
View ArticleFAQ | Where do I find firmware updates for my TouchMix?
AnswerUpdates for the TouchMix Series mixers can be downloaded from the TouchMix Firmware and Control App page. You will also find instructions and release notes regarding the updates on that page.
View ArticleFAQ | Where do I find firmware updates for my K.2 speakers?
AnswerUpdates for the K.2 Series loudspeakers can be downloaded from the K.2 Firmware page. You will also find instructions and release notes regarding the updates on that page.
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Error | Protect Mode 4 on K.2 Series loudspeakers
MessageTHE MESSAGE: “PROTECT MODE 4” | “POSSIBLE SPEAKER DAMAGE DETECTED.” | “NEXT”CausesThe PROTECT MODE 4 message can appear during operation. This indicates that the firmware has detected a...
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FAQ | Do some KLA12 speakers have different level controls?
AnswerYes. Over time, there have been two versions of the KLA12 featuring different level controls.The first featured an Attenuation (ATTEN)knob.The current uses Gain.Essentially, 0 attenuation is the...
View ArticleFAQ | Where do I get my QSC gear repaired?
AnswerQSC offers two options for product repair:Drop off your product at a QSC Authorized Service Center near you.Ship your product to QSC for Factory Service. You may request a Return Merchandise...
View ArticleFAQ | Where can I find spare parts for my QSC gear?
AnswerSpare parts may be purchased through QSC's Authorized Service Partners, Dealers, Distributors, and at the QSC Spare Parts site (for US customers).NoteQSC does not sell spare parts to...
View ArticleFactory Reset | TouchMix Digital Mixers
ProcedureUse the following steps to reset a TouchMix Digital Mixer to its factory default settings:Part 1 - Mixer SettingsNoteThis procedure will set the mixer back to factory defaults WITHOUT clearing...
View ArticleFAQ | Can you enlist remote monitoring and management for fixed installations...
AnswerYes. In upcoming Q-SYS Designer Software select the L Class component from your Inventory and add it to the Schematic. This allows you to control and monitor each device. However, firmware...
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FAQ | Can I rename channels on the TouchMix?
AnswerYes, all channels, auxes, and DCA groups on the TouchMix can be named and renamed as needed.To name a channel – Select the channel you would like to edit by pressing the top of the channel...
View ArticleTraining | TouchMix Series Digital Mixers
InformationQSC has several training videos available for TouchMix Series Digital Mixers. Please see the info below to get started on your product.QSC TouchMix TrainingTouchMix Training 01: Mixer...
View ArticleTraining | K.2 Series Loudspeakers
InformationQSC has several training videos available for K.2 Series Loudspeakers. Please see the info below to get started on your product.K.2 Series TrainingK.2 Series Loudspeakers:...
View ArticleTraining | CP Series Powered Loudspeakers
InformationQSC has several training videos available for CP Series Powered Loudspeakers. Please see the info below to get started on your product.Tech Talk: CP Series Compact Powered Loudspeakers...
View ArticleTraining | KS Series Active Subwoofers
InformationQSC has several training videos available for KS Series Subwoofers. Please see the info below to get started on your product.Tech Talk: KS118 OverviewSummaryIn this video, QSC portable...
View ArticleTraining | L Class Active Loudspeakers
InformationQSC has several training videos available for L Class Active Loudspeakers. Please see the info below to get started on your product.L Class Training SeriesL Class Training Series 1:...
View ArticleFAQ | Where do I register my QSC gear?
AnswerTo register your QSC gear go to the link below, fill out the form, and you're all set!https://www.qsc.com/support/product-registration/
View ArticleFAQ | Can K.2 Series loudspeakers be used in a cluster or line array?
AnswerNo. While K.2 Series loudspeakers can be permanently installed, their design and mounting hardware is not intended for cluster or line array applications. If the intended use case requires a...
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